Please be advised that a New Work Item Proposal has been loaded to the BSI Standards Development Portal for comment.

Any comments received will be submitted to the national committee PH/9 “Applied ergonomics” for consideration when deciding the UK response to the associated Standards Development Organisation.

Proposal: ISO/PWI 9241-140.2 – Ergonomics of human-system interaction — Part 140: Guidance on selecting and combining Interaction Techniques

Please visit: ISO/PWI 9241-140.2

Comment period end date: 19/04/2024


This part of ISO 9241 provides requirements and recommendations on interaction techniques, their nature, use and guidance on when to use them. This part of ISO 9241 is concerned with software components of interactive systems to make human-system interaction usable as far as the most basic interaction aspects are concerned.

This part of ISO 9241 provides a comprehensive list of generic interaction techniques regardless of a specific visualization and implementation technology. It gives guidance and recommendations on selection, usage and dependencies of interaction techniques and their applications in various contexts. It does not provide detailed coverage of the methods and techniques required for design and implementing of interaction techniques, the design or structure of information, nor does it address health or safety aspects in detail.

The information in this part of ISO 9241 is intended for use by those responsible for developing user interfaces, but also for planning and managing platform specific aspects of user interface design. It therefore addresses technical issues only to the extent necessary to allow such individuals to understand the relevance and importance of a consistent interaction technique use in the design process as a whole. It also provides a framework for human factors and usability professionals involved in human-centred design. Detailed human factors, ergonomics, usability and accessibility issues are dealt with more fully in a number of standards including other parts of ISO 9241 and ISO 26800 which sets out the broad principles of ergonomics (see Bibliography).


Depending on the context of use, device and accessibility a user engages in a dialogue with an interactive system by various techniques. One of the results is that users have to cope with techniques which differ in terms of keyboard entry and control, mouse behaviour, visual presentation of functionality and different options to control a system. In addition, new technologies alter and an enrich existing dialogue techniques. This causes added efforts in all stakeholders in human-centred design activities in order to ensure high-quality collaboration of various specialists. Especially in the light of new emerging technologies and contexts in which these interaction techniques are applied, the rationale for their selection as well as their use can be regarded as an effort to sustain cooperation and ensure a sound basis for professional conversation.

If you have any comment or need more information, please contact Sami Ortiz at [email protected]

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